SupportHubAI-powered support.
Zero friction.
SupportHub is an AI-powered customer support ticketing system that connects with Gmail and Outlook — automatically converting inbound emails into structured tickets, routing them to the right agents, and enabling real-time team collaboration.
Connects with Gmail & Outlook · Setup in under 5 minutes
Trusted by teams at
Tickets Resolved
Uptime SLA
Faster Response
Average Setup
Features
Everything your support team needs
From email ingestion to AI-powered routing — SupportHub handles the entire ticket lifecycle.
Email-to-Ticket
Connect Gmail or Outlook in one click. Inbound emails are automatically converted into actionable support tickets.
AI Auto-Tagging
AI classifies incoming tickets with category, sentiment, and priority tags automatically.
Real-Time Dashboard
WebSocket-powered live updates. New tickets and replies appear instantly — no refresh needed.
Smart Assignment
Rule-based routing with drag-and-drop priority. Supports specific agent or round-robin strategies.
Multi-Tenant Workspaces
Isolated workspaces per organization with subdomain-based routing and role-based access.
Team Collaboration
Public replies, internal notes, and full conversation history. Your team stays in sync.
Product
See it in action
A clean, purpose-built interface designed for speed and clarity.
127
Open Tickets
2.4h
Avg. Response
43
Resolved Today
96%
CSAT Score
Ticket Volume
Recent Activity
How It Works
Up and running in minutes
Three simple steps to transform your email inbox into a powerful support system.
Connect
Link your Gmail or Outlook account in one click. OAuth-based — no passwords stored.
Automate
Inbound emails become tickets instantly. AI tags them, rules route them to the right agent.
Resolve
Collaborate with your team in real-time. Reply, add notes, and close tickets — all from one place.
Google Integration & OAuth Transparency Disclosure
SupportHub offers an optional integration with Google to simplify customer communication. You can link your support Gmail inbox to automate ticketing seamlessly:
- Read-Only Inbox Access: We request the
gmail.readonlyscope to sync and convert incoming customer support emails into tickets automatically. - Strict Isolation & Security: OAuth credentials and support message payloads are completely isolated within your secure workspace tenant.
- Zero Marketing Use: We strictly do not use or transfer your email content for advertising, profiling, or sharing with external brokers.
- Revoke Anytime: You retain full control. Disconnect your inbox or revoke authorization instantly from your dashboard or Google Account Settings.
Our practices strictly adhere to the Google API Services User Data Policy, including the Limited Use requirements. For complete information, see our Privacy Policy.
Jane Doe
jane.doe@example.com
Billing Issue — Order #12345
Let AI handle the grunt work
Every incoming ticket is automatically analyzed by AI. It classifies the category, detects sentiment, suggests priority — and your assignment rules take it from there.
- Auto-tags with category, sentiment, and priority
- Rule-based routing with drag-and-drop priority
- Full transparency — every AI decision is logged
Pricing
Simple, transparent pricing
Start free with a 14-day Pro trial. No credit card required. Upgrade when you're ready.
Free
For small teams getting started with support.
- Up to 3 agents
- 100 tickets / month
- Email-to-ticket (1 inbox)
- Basic dashboard
- 14-day Pro trial included
Pro
For growing teams that need AI and automation.
- Unlimited agents
- Unlimited tickets
- Gmail & Outlook integration
- AI auto-tagging
- Assignment rules & routing
- Real-time WebSocket updates
- Internal notes & collaboration
- Priority email support
Enterprise
For organizations with advanced security and compliance needs.
- Everything in Pro
- SSO / SAML authentication
- Dedicated account manager
- Custom SLA
- Advanced audit logs
- On-premise deployment option
Testimonials
Loved by support teams
See why teams are switching to SupportHub for their customer support operations.
“SupportHub cut our average response time by 60%. The AI tagging alone saves us hours of manual triage every day.”
Sarah Chen
Head of Support, TechFlow
“We switched from Zendesk and haven't looked back. The email integration just works — and the real-time dashboard keeps our team focused.”
Marcus Rivera
VP of Customer Success, CloudBase
“Setting up assignment rules took 5 minutes. Now tickets get routed to the right agent automatically. It's been a game changer.”
Priya Patel
Support Operations Lead, DataSync
“SupportHub cut our average response time by 60%. The AI tagging alone saves us hours of manual triage every day.”
Sarah Chen
Head of Support, TechFlow
“We switched from Zendesk and haven't looked back. The email integration just works — and the real-time dashboard keeps our team focused.”
Marcus Rivera
VP of Customer Success, CloudBase
“Setting up assignment rules took 5 minutes. Now tickets get routed to the right agent automatically. It's been a game changer.”
Priya Patel
Support Operations Lead, DataSync
“SupportHub cut our average response time by 60%. The AI tagging alone saves us hours of manual triage every day.”
Sarah Chen
Head of Support, TechFlow
“We switched from Zendesk and haven't looked back. The email integration just works — and the real-time dashboard keeps our team focused.”
Marcus Rivera
VP of Customer Success, CloudBase
“Setting up assignment rules took 5 minutes. Now tickets get routed to the right agent automatically. It's been a game changer.”
Priya Patel
Support Operations Lead, DataSync
“The multi-tenant workspace feature is incredible. We manage support for 12 brands from a single dashboard without any overlap.”
David Kim
CTO, Nextera
“Best support tool we've ever used. The real-time WebSocket updates mean we never miss a ticket. Our CSAT went from 78% to 96%.”
Emily Foster
Customer Experience Director, Streamline
“The AI confidence scores give us full transparency into how tickets are classified. Our team trusts the system completely.”
Alex Nakamura
Head of Engineering, Orbis
“The multi-tenant workspace feature is incredible. We manage support for 12 brands from a single dashboard without any overlap.”
David Kim
CTO, Nextera
“Best support tool we've ever used. The real-time WebSocket updates mean we never miss a ticket. Our CSAT went from 78% to 96%.”
Emily Foster
Customer Experience Director, Streamline
“The AI confidence scores give us full transparency into how tickets are classified. Our team trusts the system completely.”
Alex Nakamura
Head of Engineering, Orbis
“The multi-tenant workspace feature is incredible. We manage support for 12 brands from a single dashboard without any overlap.”
David Kim
CTO, Nextera
“Best support tool we've ever used. The real-time WebSocket updates mean we never miss a ticket. Our CSAT went from 78% to 96%.”
Emily Foster
Customer Experience Director, Streamline
“The AI confidence scores give us full transparency into how tickets are classified. Our team trusts the system completely.”
Alex Nakamura
Head of Engineering, Orbis
Ready to transform your
support workflow?
Start your 14-day free trial. No credit card required. Set up in under 5 minutes.